Quick tips guide

Click on the subjects below for important information on how to use your EpicVue system. If you have any questions, please call our driver support line at 1-866-900-4434. Also, feedback or suggestions can be emailed to drivers@epicvue.com.

M—inMotion Unit (DC Power)

Getting Started

  • 1 /
    While driving, inMotion units can be used by non-drivers only or can be left on to record live TV. DRIVERS SHOULD NOT OPERATE OR WATCH TV WHILE DRIVING. When powering on the unit, the EpicVue dome needs to have an unobstructed view to the south eastern sky (i.e., trees, buildings, bridges, tunnels will prevent programming from coming through). If needed, move the truck to ensure the dome has a clear line of sight.
  • 2 /
    Plug the TV and DIRECTV receiver into a power strip (not included).
  • 3 /
    Flip the power strip switch to the “on” position.
  • 4 /
    Check to make sure the blue light on the front of the receiver is lit.
  • 5 /
    Turn the EpicVue dome on by flipping the wall plate switch to the “on” position. If you don’t have a wall plate switch, simply plug the 12-volt adapter into the cigarette lighter. You will know the EpicVue dome is receiving power as you will hear it moving.
  • 6 /
    Wait 5 minutes for the receiver to boot-up and display programming.

Turning off

Note: It is not necessary to turn off the inMotion unit (DIRECTV receiver, TV, EpicVue inMotion dome) unless you want to save energy or prevent the dome from attempting to lock onto the signal. When the EpicVue dome is off, scheduled recordings will not be able to record.

  • 1 /
    Push the OFF button on your white DIRECTV remote.
  • 2 /
    Flip the power strip switch to the “off” position and unplug the DIRECTV receiver plug from the power strip. This ensures no power is being sent to the DIRECTV receiver or TV.
  • 3 /
    Turn the EpicVue inMotion dome off by flipping the wall plate switch to the “off” position. If you don’t have a wall plate switch, simply unplug the 12-volt adapter from the cigarette lighter.

DIRECTV Receiver Settings

Note: By default, these settings should have been setup during installation. As such, only use the following instructions if you have inadvertently changed your satellite settings or if you are troubleshooting.

  • 1 /
    Press the MENU button on your white DIRECTV remote.
  • 2 /
    Scroll down to SETTINGS & HELP.
  • 3 /
    Select SETTINGS.
  • 4 /
    Select SATELLITE.
  • 5 /
    Select REPEAT SAT SETUP. (If required press the DASH symbol “–” which is located below the # 7 on your remote.)
  • 6 /
    Make sure the following types are selected:
    • DISH TYPE set to 18" LNB.
    • RB/INTL set to NONE SELECTED.
    • SWITCH TYPE set to 02 MULTISWITCH.
    • TUNERS set to DUAL.
  • 7 /
    Then select the SATELLITE SIGNAL.
    • If most of the transponders show a number other than 0, select DONE and continue to Step 8.
    • If every other transponder is showing 0, return to the fleet for troubleshooting help.
    • If all transponders show 0, flip the wall plate switch or unplug the cigarette lighter to turn off the EPICVUE dome and then turn it back on.

    Wait 2 minutes while the dome locks onto the satellite signal. If all transponders still show 0, refer to the Troubleshooting section and start with step #1 under Error Codes. If the dome does not seem to be moving or making any noise, then there is a power issue. Check your fuses or return to the fleet for help.
  • 8 /
    Select CONTINUE to verify the setup.
  • 9 /
    Once you have verified the setup, download the program guide. When the status bar reaches 100%, select CONTINUE.

Over-the-air antenna (LG TV)

Note: This service only works while the truck is stationary; it will not work while the truck is in motion. The local area antenna receives power for its amplifier through the USB cord plugged into the back of the DIRECTV receiver. To access local area channels, run a channel scan every time you change locations. (see www.dtv.gov/map).

  • 1 /
    With the TV on, press the INPUT button on the black TV remote.
  • 2 /
    Select antenna mode.
  • 3 /
    Press the SETTINGS button on the black TV remote.
  • 4 /
    Select CHANNEL.
  • 5 /
    Select AUTO TUNING.
  • 6 /
    Select YES.

Note: It is important to allow the device to completely scan to 100%. If the device is not allowed to search for all available stations, some could be missing from the channel list.

Over-the-air antenna (Samsung TV)

Note: This service only works while the truck is stationary; it will not work while the truck is in motion. The local area antenna receives power for its amplifier through the USB cord plugged into the back of the DIRECTV receiver. To access local area channels, run a channel scan every time you change locations. (see www.dtv.gov/map)

  • 1 /
    With the TV on, press the SOURCE button on the black TV remote.
  • 2 /
    Select TV as the source.
  • 3 /
    Press the MENU button on the black TV remote.
  • 4 /
    Select BROADCASTING.
  • 5 /
    Select AUTO PROGRAM.
  • 6 /
    Select Start.
  • 7 /
    Set Antenna to Air.
  • 8 /
    Select SCAN.

Note: It is important to allow the device to completely scan to 100%. If the device is not allowed to search for all available stations, some could be missing from the channel list.

Syncing your remote

Note: Point the top of the remote as close as possible to the blue DIRECTV logo on the DIRECTV receiver.

  • 1 /
    Press the MENU button on your white DIRECTV remote
  • 2 /
    Scroll down to the SETTINGS & HELP.
  • 3 /
    Select SETTINGS.
  • 4 /
    Scroll down to REMOTE CONTROL.
  • 5 /
    Select PROGRAM REMOTE.
  • 6 /
    Select TV TYPE.
  • 7 /
    Enter the model number on the back of your TV.
  • 8 /
    Follow the instructions on the TV screen.

DVR services

HOW TO RECORD USING YOUR DVR:

  • 1 /
    To record a single episode, press the RECORD button on your remote once.
  • 2 /
    To record an entire season, press the RECORD button on your remote twice.

HOW TO ACCESS YOUR RECORDINGS:

  • 1 /
    Press the LIST button on your white DIRECTV remote.
  • 2 /
    Scroll through recorded shows.
  • 3 /
    Select desired show; press SELECT on the remote.

Troubleshooting

ERROR CODES

  • The following error codes indicate a receiver re-authorization is needed: 711, 721, 722. Please contact EpicVue Customer Service (866) 900–4434.
  • The following error codes indicate the EpicVue dome is not locking onto a signal: 771, 772. Please see the instructions below for troubleshoot tips.
  • 1 /
    Make sure the truck is parked with an unobstructed view to the southeastern sky (e.g., away from trees, telephone poles, buildings, trailers and/or other trucks). If needed, move the truck to ensure the dome has a clear line of sight.
  • 2 /
    Turn DIRECTV receiver off.
  • 3 /
    Power down the satellite dish by flipping the wall plate switch or unplugging the cigarette lighter.
  • 4 /
    Check the coaxial cables to make sure they are securely connected. One of the coaxial cables should be connected from the MAIN PORT on the EpicVue dome to the INPUT 1 outlet on the back of the DIRECTV receiver. The other cable should be connected from the SEC PORT on the EpicVue dome to the INPUT 2 outlet on the back of the DIRECTV receiver. You can distinguish between these two cables by identifying the cable that has the fine white print on it and tracing it first.
  • 5 /
    Check that the HDMI cable is securely connected to the receiver and the TV.
  • 6 /
    Press the INPUT button on the remote and make sure the correct MODE has been selected (i.e., HDMI for DIRECTV programming or TV for local area channels).
  • 7 /
    Turn the DIRECTV receiver and satellite dish back on. Wait 5 minutes while the receiver boots up to display programming.
  • 8 /
    Lastly, double check the satellite dish settings as previously outlined under the DIRECTV RECEIVER SETTING section.

Important facts to remember

  • · inMotion units have an italicized green “ i ” on the end of the EpicVue logo located on the EpicVue dome.
  • · inMotion units work while the truck is moving. You will hear the EpicVue dome moving occasionally while the truck is moving and the unit is on. The dome is just working to keep the signal locked on.
  • · When the inMotion EpicVue dome is blocked (i.e., while going through a tunnel, under a bridge, etc.) programming will not be available. Once removed, the programming should return without having to reset the unit.
  • · The standard operating temperature of the satellite dish is -13F or above.
  • · Movies OnDemand and Pay Per View services are not available with this package.
  • · The NFL Sunday Ticket (700 channel series) is only available during the NFL season.

Get your fleet on board.

Call 844-EPICVUE (374-2883) or email at info@epicvue.com