Effective Date: May 18, 2026
At EpicVue, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, use our services, communicate with us, or opt in to receive SMS text messages and marketing communications.
By using EpicVue services, website www.epicvue.com (the “Site”), forms, or messaging programs, you agree to the practices described in this policy.
1. Information We Collect
We may collect information including:
- Name
- Company name
- Email address
- Phone number
- Mailing address
- Fleet or business information
- Device and browser information
- Website usage and analytics data
- Customer support communications
- SMS messaging opt-in records and consent information
We may also collect information when you:
- request a quote
- contact support
- submit a form
- subscribe to communications
- participate in promotions
- respond to surveys
- interact with our SMS programs
2. How We Use Your Information
EpicVue may use your information to:
- Provide products and services
- Respond to inquiries and support requests
- Process orders and transactions
- Improve our website and services
- Send operational or account-related communications
- Send marketing emails or SMS messages you have opted in to receive
- Deliver promotional offers, updates, and product announcements
- Maintain compliance with legal and carrier requirements
3. SMS Messaging & Mobile Communications
By providing your mobile number and opting in, you consent to receive recurring automated marketing and informational text messages from EpicVue.
These messages may include:
- promotional offers
- product updates
- fleet programs
- driver offers
- appointment reminders
- customer support communications
- event and trade show updates
Message frequency may vary. Message and data rates may apply. Consent to receive text messages is not a condition of purchase.
You may opt out at any time by replying:
- STOP
- END
- CANCEL
- UNSUBSCRIBE
- QUIT
For help, reply HELP or contact us directly.
4. SMS Consent & Data Sharing
EpicVue respects your privacy.
Messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services necessary to deliver SMS communications.
We do not sell, rent, or share mobile phone numbers or SMS consent data for third-party marketing purposes.
We may share limited information with trusted vendors or service providers solely for:
- SMS delivery
- communication services
- customer support
- analytics
- compliance requirements
- platform operations
These providers are contractually obligated to safeguard your information.
5. Cookies & Analytics
EpicVue may use:
- cookies
- pixels
- analytics tools
- advertising technologies
to improve website performance, marketing effectiveness, and user experience.
These technologies may collect:
- IP address
- browser type
- pages viewed
- referral source
- interaction behavior
You may disable cookies through your browser settings.
6. Data Retention
We retain personal information only as long as necessary to:
- provide services
- maintain business operations
- comply with legal obligations
- enforce agreements
- resolve disputes
SMS opt-in and consent records may be retained for compliance and regulatory purposes.
7. Your Privacy Rights
Depending on your state or jurisdiction, you may have rights to:
- access your personal data
- correct inaccurate data
- request deletion
- opt out of marketing communications
- limit certain data processing activities
To exercise your rights, contact: privacy@epicvue.com
We may request verification before processing certain requests.
8. Data Security
EpicVue uses commercially reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction.
However, no internet transmission or electronic storage system can be guaranteed completely secure.
9. Third-Party Services & Links
Our website and services may contain links to third-party websites or platforms.
EpicVue is not responsible for the privacy practices or content of external websites, applications, or services.
Users should review the privacy policies of those third parties independently.
10. Children’s Privacy
EpicVue services are intended for business and commercial use and are not directed toward children under 13 years of age.
We do not knowingly collect personal information from children.
11. Changes To This Privacy Policy
EpicVue may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date. Continued use of our services after updates constitutes acceptance of the revised policy.
12. Contact Information
For privacy questions, data requests, or SMS-related inquiries:
EpicVue
Salt Lake City, Utah
Email: privacy@epicvue.com
Support: 866-900-4434