EpicVue adds more in-cab entertainment and fleet engagement

Fleet Owner

Mar 22, 2024

The new EpicVue+ includes live and on-demand TV, a fleet-centric channel, and more ways to educate and engage with drivers while on the road.

In-cab trucking entertainment and communications provider EpicVue unveiled a new platform that combines DirecTV with fleet communications and driver training solutions—without the need for satellite hardware installation. The new EpicVue+ was announced here at the Truckload Carriers Association’s annual conference at the Gaylord Palms Resort outside Orlando. EpicVue+ delivers DirecTV’s live and on-demand premium content, a dedicated fleet channel, and includes an interactive training platform that can be branded by carriers to provide exclusive content to their drivers. See also: Making drivers feel at home on the road “With EpicVue+, our popular EpicVue experience has evolved, eliminating expensive hardware and lengthy contracts—and includes far more than just TV,” said Lance Platt, EpicVue CEO. “Our revolutionary new platform, designed specifically for truck fleets, is unlike any other available to the industry because it lets drivers enjoy the comforts of home entertainment while also keeping them connected with their carrier.”   Platt said that EpicVue+ is easy to install in tractors. He added that the solution promotes “job satisfaction and stronger employee connections while enhancing their ability to attract and retain drivers through entertainment, education, and engagement.”   Previous EpicVue on-the-road entertainment offerings required a satellite system to be installed on the back of cabs and a five-year commitment from fleets, Platt told FleetOwner. The new version relies on internet connections through mobile, WiFi, or broadband and a less-expensive system that connects to in-cab TVs.   As a bonus, Platt noted, drivers don't even need to set a DVR to make sure they don't miss their favorite shows. "Instead of forcing drivers to think about what they are going to record, we provide 100 channels of content," Platt explained. "We record every one of them for them. So now they can stop at any time and  go back and watch that game or that news event or whatever it is. And they don't ever have to worry about missing something because they were doing their job."  

What EpicVue+ offers fleets and drivers

Platt broke down more details on EpicVue+ offerings:   Entertainment: EpicVue+ allows drivers to watch TV in their trucks with more than 100 channels of live programming from DirecTV’s Advanced Entertainment Platform with premium content from networks such as Showtime and Music Choice and a library of on-demand content. Drivers also can watch content on-demand, so they won’t miss their favorite shows because EpicVue automatically records every channel it offers.   Education: EpicVue+ provides a portal dedicated to training and education to help implement best practices and reinforce compliance. Fleet operators can easily manage content distribution or enable access to online driver training from partners such as CarriersEdge.   Engage: EpicVue+ includes a custom home screen branded for each carrier and a dedicated fleet channel to distribute company announcements and fleet news, promote incentives to reward drivers for performance, and acknowledge standout employees.   EpicVue+ can be self-installed, but the company also offers professional installation options. EpicVue also handles technical problems. The system and service are available without a term commitment and on a per-truck rate.   Platt said he’s most excited about the dedicated fleet channel on the EpicVue+ service. “The ability to engage drivers and showcase your company culture is invaluable, and it’s something we have been working on at the request of our customers,” he said. “We’ve been dedicated to the process of putting this package together, so needless to say, it's with great pride that we are able to finally offer it.”  
America is covered in paved surfaces, and on every one of them, you will find the hardest working group on the road and those in control of the most effective tools for our economy: the professional driver and his rig. These unsung heroes of the road have long been the original and ultimate remote workers.While many people associate remote work with choosing between home and office, few represent the true meaning of working remotely, as do professional drivers and the pioneers of remote work: the trucking industry.The group who are considered professional drivers have always lived this lifestyle. This presents an opportunity for industries, primarily trucking, to learn from their experiences and contribute to the broader remote work conversation. It’s essential, however, to address the unique challenges faced by this experienced workforce and take advantage of opportunities to develop innovative solutions that will help this industry evolve into the future. As tools of the trade have remained generally the same, the workforce’s talent and responsibilities have increased due to valuable hands-on experience. But trucking is not immune to change, nor can it ignore the introduction of new technology. The emphasis on connectivity and the reasoning behind being connected is becoming paramount to how employees consider entering a long-term working relationship and who they decide to work for.

Are truck drivers remote workers?

According to a Harvard Business Review report, while 62% of employees believe that working remotely positively influences their engagement, a mere 5% express the likelihood of staying with their current company in the long term. This statistic underscores the importance for companies to elevate their engagement strategies with remote employees proactively. Any attempt to be collaborative and successfully connected becomes even more challenging when introducing the term “long haul.” A strategic and sustained commitment to remote teams is essential to address this challenge effectively, but the key lies in innovative, even non-traditional incentives and virtual gatherings. Investing in remote employees’ long-term success and engagement mitigates the turnover risk. It cultivates a content and highly productive workforce, even in the realm of long-haul remote work scenarios. Within this comprehensive strategy, particularly in the trucking industry, investing in engagement platforms fosters connectivity and instills a profound sense of value among professional drivers. This aligns seamlessly with the broader mission of improving engagement in a tech-driven era. The successful implementation of this strategy allows a driver to be seen and heard, creating a stronger sense of belonging within a company.

Navigating the challenges of truck drivers

As the earliest adopters of remote work, truck drivers confront unique challenges that underscore the necessity for proactive engagement and supportive communication. As evidenced by increased absenteeism, higher turnover rates, and safety incidents, disengagement poses a considerable threat to the industry’s general health. Research conducted by Dale Carnegie in 2020 demonstrates that companies with engaged teams outperform disengaged ones by an impressive 202%. With its actively dispersed workforce, the trucking industry exemplifies the struggle to connect and motivate a remote workforce.

Embracing the Remote Work Revolution

Technology is crucial in retaining a remote workforce, especially as tires roll non-stop throughout the country. Working on the road is uniquely different than working from the road and pushes the importance of technology to the top of the list. Working on the road provides flexibility, but its success hinges on addressing feelings of isolation and detachment. Combating loneliness becomes paramount for truck drivers spending extended periods on the road. Platforms that entertain, educate, and engage bring comfort and make remote workers feel valued and important.

Creating communication that lasts

Providing a personalized employee experience is a game changer when trying to elevate the quality and regularity of engagement. Understanding how your team prefers receiving information and structuring learning opportunities that accommodate flexible schedules is essential. This understanding helps tailor a driver experience that caters to your team’s individual preferences and ongoing needs. Creating engagement and motivating a fleet of drivers goes beyond traditional factors such as pay, promotions, recognition, and appreciation. Assuming drivers are naturally passionate about their work is insufficient to sustain their engagement. Employers should instead focus on recognizing exceptional performance, sharing vital company-related updates, and fostering a fast-moving community through innovative platforms. These actions contribute to a positive work environment and make it more likely for drivers to be more effective remotely and to feel valued and committed in the long run.   See also: EpicVue adds more in-cab entertainment and fleet engagement

Strategies for effective engagement

  • Leverage technology for connection: Dedicated communication channels keep employees informed, engaged, and part of the larger team, regardless of location.
  • Incentivize and recognize: Recognition for performance, sharing fleet news, and fostering community through platforms that contribute to improved employee retention and recruitment.
  • Nurture social bonds: Despite physical distances, fostering team connections through virtual activities, mentorship programs, and occasional in-person events is vital.
  • Demonstrate genuine care: Building meaningful relationships involves genuine concern for employee well-being, maintaining a healthy work-life balance, and showing interest in their personal and professional growth.
  • Enhance learning opportunities: Continuous learning is a cornerstone of engagement. Investing in engaging platforms that provide on-the-go company news and information, industry education, and interactive training is necessary.
  • Provide feedback: Demonstrating responsiveness to employee feedback communicates value and keeps drivers engaged from any remote location.
Unlocking the full potential of a workforce that defines “remote work” demands a strategic and flexible approach with the distinct needs of truck drivers taking center stage. The commitment to remote employee engagement isn’t just a theory; it's the key to cultivating a workforce that's both dedicated and thoroughly content. The trucking industry, a hardworking workforce that is committed to a remote lifestyle is a unique group but like any other… when given the tools to perform and to excel and grow professionally and personally, they will remain happy and healthy, and continue to be the definition of Remote Workers for the long haul.